Page 1 of 1

High Tech Concrete

Date (ရက္စဲြ)

Customer Name (၀ယ္ယူသူအမည္) *

Site Name (ဆိုုဒ္အမည္) *

1. How long have you used our product and service? (လူၾကီးမင္းအေနျဖင့္ ကြ်နုု္ပ္တိုု့၏ ထုုတ္ကုုန္မ်ားနွင့္ ၀န္ေဆာင္မူမ်ားအား အသံုုးျပဳေနသည္မွာ အခ်ိန္မည္မွ်ၾကာရွိပါသနည္း။)

less than 1 year

1 year to less than 3 years

3 years to less than 5 years

5 years to less than 10 years

10 years or more

2. Which of our product do you normally use? (လူၾကီးမင္းအေနျဖင့္ ကြ်နုု္ပ္တိုု့၏ ထုုတ္ကုုန္မ်ားအနက္မွ မည္သည့္ထုုတ္ကုုန္မ်ားကိုု သာမာန္အားျဖင့္ အသံုုးျပဳပါသနည္း။)

Normal Concrete (10MPa - 40MPa)

High Strength Concrete (Greater than 40MPa)

Self-Compacted Concrete

Light Weight Concrete

Waterproof Concrete

Temperature Control Concrete

Other

3. What types of construction project do you normally build?(လူၾကီးမင္းအေနျဖင့္ မည္ကဲ့သိုု့ေသာ ေဆာက္လုုပ္ေရးစီမံကိန္းမ်ားကိုု သာမာန္အားျဖင့္ တည္ေဆာက္ေလ့ရွိပါသနည္း။)

Residential

Nonresidential (Commercial/Institution)

Industrial

Infrastructure

4. How would you rate your overall level of satisfaction with us? (ကြ်နုု္ပ္တိုု့၏ ထုုတ္ကုုန္မ်ားနွင့္ ၀န္ေဆာင္မူမ်ားေပၚတြင္ လူၾကီးမင္းတိုု့၏ စိတ္ေက်နပ္မွုအဆင့္ကိုု မည္သိုု့သတ္မွတ္ပါသနည္း။)

Excellent

Good

Acceptable

Poor

Very Poor

5. How Much do you rate us on the following attributes? (လူၾကီးမင္းအေနျဖင့္ ေအာက္ပါ အခ်က္မ်ားေပၚတြင္ မည္ကဲ့သို့ အဆင့္သတ္မွတ္ပါသနည္း။)

	Very Poor	Poor	Acceptable	Good	Excellent
5.1.1 Concrete Strength
5.1.2 Concrete Slump
5.1.3 Concrete Volume
5.2 On time delivery
5.3 Price
5.4.1 Pump Group
5.4.2 Quality Control Staff
5.4.3 AG Driver
5.4.4 Customer Service Staff
5.4.5 Sales Staff
5.4.6 After Sales
5.5.1 Batching Plant
5.5.2 Pump
5.5.3 AG

6. How likely are you to purchase our product and service again? (လူၾကီးမင္းအေနျဖင့္ ကြ်နု္ပ္တို့၏ ထုတ္ကုန္မ်ားနွင့္ ၀န္ေဆာင္မူမာ်းအားေနာက္တၾကိမ္ထပ္မံ၀ယ္ယူသံုးစြဲရန္ ဆႏၵရွိ/မရွိေဖာ္ျပေပးပါ။)

Extremely likely

Very likely

Somewhat likely

Not so likely

Not at all likely

7. How likely is that you would recommend our product and service to a friend or college or business partner? (ကြ်နု္ပ္တို့၏ ထုတ္ကုန္မ်ားနွင့္ ၀န္ေဆာင္မူမာ်းနွင့္ပတ္သတ္၍လူၾကီးမင္း၏ မိတ္ေဆြ ၊လုပ္ေဖာ္ကိုင္ဖက္၊စီးပြားဖက္မ်ား အား မည္ကဲ့သို့ေသာ ေထာက္ခံခ်က္မ်ိဳးေပးရန္ ဆႏၵရွိပါသနည္း။)

Extremely likely

Very likely

Somewhat likely

Not so likely

Not at all likely

8. Compared with competitors, where do we rank in this ready mixed concrete industry? ( ျပိဳင္ဘက္ကုမဏီမ်ားနွင့္ နွိုင္းယွဥ္ပါက ကြ်နု္ပ္တို့သည့္ အသင့္ေဖ်ာ္ကြန္ကရစ္ လုပ္ငန္းနယ္ပယ္တြင္မည္သည့္အဆင့္တြင္ ရွိေၾကာင္းလူၾကီးမင္း အေနျဖင့္ ထင္ျမင္ပါသနည္း။)

Much worse than competitors

Somewhat worse than competitors

The same as competitors

Somewhat better than competitors

Much better than competitors

Don't know

9. What is your occupation? (လူၾကီးမင္း ၏လက္ရွိ တာ၀န္ထမ္းေဆာင္ေနေသာ ရာထူး၊အလုပ္အကုိင္ ကိုေျဖၾကားေစလိုပါသည္။)

Owner

MD/ Director

Manager

Engineer

Supervisor

10. Do you have any suggestion for improving our product and service? (ကြ်န္ုပ္တို့၏ထုတ္ကုန္မ်ားနွင့္ ၀န္ေဆာင္မူမာ်းအား ပိုမိုတိုးတက္ေကာင္းမြန္ေအာင္ လူၾကီးမင္းအေနျဖင့္ အၾကံဥာဏ္မ်ားရွိပါကအၾကံျပဳေပးရန္ ေမတၱာရပ္ခံ အပ္ပါသည္။)